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Business Process Lead

Business Process Lead

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Lektronix

6 - 10 years

8 - 12 Lacs

noida pune

Posted:2 days ago| Platform:

Apply

Skills Required

process automation pmp automation analytical agile business process management continuous improvement customer engagement stakeholder management operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Business Process Lead serves as the critical link between business stakeholders and the RPA/Automation development team. You will ensure that automation programmes align with business objectives by translating process requirements into technical specifications. You will collaborate closely with business units to identify automation opportunities, document workflows, and communicate with developers to deliver scalable, efficient solutions. This job role is Hybrid.

You will report to the Manager.

Your Responsibilities:

Act as the liaison between business teams and RPA/Automation developers.
Analyse and document business processes to identify automation opportunities.
Gather and validate requirements, ensuring clarity for technical implementation.
Facilitate workshops and discussions to align stakeholders on process improvements.
Oversee end-to-end automation lifecycle, from design to deployment.
Ensure compliance with governance and quality standards for automated solutions.
Provide feedback and continuous improvement recommendations post-implementation.
You will be working as an Individual contributor.
Drive faster issue resolution and deliver an effortless user experience.
Strengthening customer engagement through proactive communication and support.
Analyze data to identify trends and improvement opportunities.

ESSENTIAL LEADERSHIP

Inspire and align cross-functional teams toward achieving customer satisfaction, regulatory/IT compliance, and continuous improvement goals.
Provide expert guidance to delivery teams on automation framework/model and risk mitigation.
Recognize and celebrate projects achievements, reinforcing a culture of excellence and continuous learning.

INTERPERSONAL

Persuade sometimes experienced and reluctant staff to change their way of working to incorporate automation methods.
Communicate priorities with clarity and influence, adapting messaging for executive, operational, and technical audiences.
Navigate stakeholder dynamics with empathy and professionalism, resolving conflicts and aligning diverse perspectives toward shared goals.
Build strong cross-functional relationships to lead projects collaboratively across business and delivery teams.

Business

Excellent quality mindset, and accuracy in operation, attention to detail, and cost-oriented thinking.
Support management teams with the planning and delivery of automation programmes.

The Essentials - You Will Have:

Bachelor of Science, Business, Engineering, or similar fields.
Experience with business process management and optimization.
Familiarity with RPA tools (e.g., Blue Prism, UiPath, Automation Anywhere) and automation concepts.
Excellent communication and stakeholder management skills.
Ability to translate business needs into technical requirements.
Analytical mindset with problem-solving capabilities.
Prior experience in quality process automation.
Overall, 6 to 10 years of experience operations or managing projects.

The Preferred - You Might Also Have:

Prior experience in industrial automation.
PMP or any equivalent project management certification.
Prior experience leading RPA projects.
Knowledge of API integration and basic scripting (Python preferred).

What We Offer:

Our benefits package includes

Comprehensive mindfulness programmes with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching programme - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalised wellbeing programmes through our OnTrack programme
On-demand digital course library for professional development

... and other local benefits!

#LI-Hybrid

#LI-CK2

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Business Process Lead