Business Process Executive (Remote)

Job Description: Business Process Executive Property Management (UK Real Estate Sector) Location: Remote Type: Full-time Salary: Competitive About Us: We are a dynamic and fast-growing company specialising in property management and client services. Our team is committed to delivering outstanding support to landlords, tenants, and other stakeholders, ensuring smooth operations and exceptional customer satisfaction. We are seeking a detail-oriented and proactive Business Process Executive to join our team. The ideal candidate will play a vital role in supporting our property management operations by providing top-notch assistance to clients and team members. Key Responsibilities: Customer Support: Respond promptly and professionally to queries from landlords, tenants, and service providers via phone, email, or online platforms. Administrative Tasks: Handle documentation, contracts, and compliance checks related to property management. Coordination: Liaise with maintenance teams, contractors, and vendors to ensure timely resolution of property issues. Data Management: Maintain accurate and up-to-date records in property management systems, including tenancy agreements, inspections, and payments. Reporting: Generate regular reports on property performance, tenant feedback, and issue resolutions for internal and client use. Process Improvement: Identify and suggest ways to streamline property management processes for efficiency. Regulatory Compliance: Ensure all property management activities adhere to UK real estate regulations and industry standards. Key Requirements: Experience: 2 years in a business process or administrative role. Skills: Strong communication and interpersonal skills. Excellent organisational and multitasking abilities. Proficiency in Microsoft Office Suite. Attitude: A customer-focused mindset with the ability to handle challenging situations calmly and effectively. Availability: Flexibility to work UK business hours. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and supportive team environment. Training on UK property management standards and software. The chance to be part of a growing company in the exciting real estate sector. How to Apply: If you are passionate about property management and have the skills to provide exceptional support, we love to hear from you. Please send your CV and a cover letter detailing your experience and interest in the role to jobs@leadtap.ai