Business Operations Manager and Customer Relations

As a Business Operations Manager at The Happy Hour, you will play a crucial role in redefining how people connect in the real world through curated dinners, singles mixers, and experiences across India and beyond. With 450+ meetups, 18 cities, and 10,000+ attendees, you will be part of a fast-scaling team that is looking for someone smart, capable of managing multiple tasks, street smart, and skilled in negotiations and convincing. Your CV is not a priority; instead, convince us why you'd be a good fit for this role. **Key Responsibilities:** - Manage event operations end-to-end across multiple cities - Oversee ticketing, platform tools, sales processes, and customer support - Coordinate with vendors, venues, and partners for seamless execution - Act as the face of the brand when it comes to interacting with customers - Collaborate with the leadership team to enhance workflows and improve customer experiences **Qualifications Required:** - Cool demeanor to work effectively with a dating and socializing brand - Ability to persuade individuals that their dating life can be enhanced by joining us - Comfortable managing individuals expressing concerns about being single - Prior experience in events, operations, or startups is advantageous, but a positive attitude is paramount In this role, you will have the opportunity to work directly with the founders, contributing to shaping the future of offline socializing. You will gain valuable multi-city operational experience that is ideal for future leadership roles. The fast-paced environment ensures that your work directly impacts the growth and experiences of the brand. Location: Gurgaon, Sector 43, Hybrid Application: Send your application to aastha@thehappyhour.in,