Business Management Analyst

Data Management & Analysis:

• Act as a single point of contact for all sales data information for the firm
• Validate CRM data (including deal information and contracts) and collaborate with Business Engagement Managers to maintain accuracy
• Analyze large datasets to identify trends, patterns, and insights that support decision-making

Collaboration:

• Work with cross-functional teams (Finance, Sales, Operations, etc.) to develop and implement data-driven solutions
• Partner with stakeholders to ensure alignment of data analytics with business goals

CRM Management:

• Serve as the primary point of contact (SPOC) for CRM (Salesforce) management, including user onboarding and training on best practices
• Collaborate with the Enterprise IT team to manage feature rollouts and ensure system optimization

Reporting & Visualization:

• Design and deliver visually appealing, interactive Power BI dashboards and reports tailored to business needs
• Optimize data refresh schedules and enhance Power BI report performance

Advanced analytics:

Build custom data models and algorithms to analyze datasets and uncover insights that drive business performance

Requirements:

• Education:

  MBA from a reputed institution

• Experience:

• Atleast one year of experience in a corporate environment (preferably in a global organization)
• Proven experience in managing large datasets, reporting, and developing performance metrics

• Technical Skills:

• Proficiency in Microsoft Office Suite, including Excel and PowerPoint, with strong presentation skills
• Hands-on experience with BI tools (preferably Power BI)
• Knowledge of statistical analysis tools (R, Python, etc.)
• Experience with CRM platforms (preferably Salesforce)

• Soft Skills:

• Strong interpersonal skills with the ability to work collaboratively in a team environment
• Self-motivated, with a proactive approach to taking ownership of deliverables
• Analytical mindset with excellent problem-solving skills

• Preferred Qualifications:

• Familiarity with advanced analytics methods, such as machine learning or predictive modeling
• Prior experience in sales operations or a similar role within a technology or healthcare organization