The role
The Work Dynamics Data & Insights team is looking to recruit a Business Intelligence Specialist to work in its Business Intelligence Team
The Business Intelligence Specialist will work as part of a highly skilled client-oriented global data community at JLL to develop innovative analytical solutions that support the businesss efforts to increase productivity, reduce risk, lift customer satisfaction, and drive revenue
The Business Intelligence Team is committed to continuous learning and innovation
As such, the job holder will be expected to engage with external industry communities, including Tableau, Alteryx, and Databricks, to ensure their skills continually evolve and adapt to new analytical techniques and functionalities within our core BI products
Business intelligence will be expected to support the development of analytical proof of concepts to demonstrate the potential return on investment and transform proof of concepts into sustainable processes that can be adopted and shared across JLL
This will be done as part of the wider Business Intelligence Analytics Team within JLL, ensuring that any developed solutions are documented and integrated into the teams operating framework
The Specialist Business Intelligence Specialist will be responsible for developing end-to-end analytical solutions for complex business initiatives, translating business requirements into insightful and sustainable dashboards and analyses that support our ability to maximise compliance, increase productivity while minimising costs, and maximising profit
The role has been deliberately titled Specialist ; Beyond developing complex solutions, the individual will be responsible for mentoring and coaching Business Intelligence Analysts and senior Analysts within the business
Continuous development and learning are a core component of our Business Intelligence Team The individual will be expected to lead development tasks, understand the teams longer-term personal development goals, and collaborate across accounts to benefit the wider JLL Business Intelligence Community
As the business area s use of data and analytics matures, so will the businesss tools and platforms for Business Intelligence
The Business Intelligence Specialist will be expected to embrace new technology and techniques, leading the development of Proof of Concepts to demonstrate the potential return on investment and then to transform Proof of Concepts into sustainable processes that can be adopted by the business area and can be shared across JLL
In addition, the ideal candidate will demonstrate an ability to embrace new techniques and technology, taking a high-level business requirement and working in partnership with external experts to develop solutions from conceptual models to actual proof of concepts and sustainable business-as-usual solutions
The person will be accountable for defining, prototyping, and implementing complex analytical solutions, as well as transforming transactional data into meaningful business insights
The ideal candidate will be a highly skilled individual able to demonstrate strong data visualisation skills, from design thinking to creative solutions
They will be required to work at pace, using agile project management methodologies that enable an iterative approach to project delivery
Whilst outstanding technical knowledge is essential, it is equally important that the candidate can inspire existing Business Intelligence staff
They will be required to transfer knowledge and skills to existing staff and ensure that the Business Intelligence Team is continuously learning and developing as a peer group rather than a set of individuals
Day to day
Lead the technical development of complex Business Intelligence initiatives, ensuring constant communication and partnership with the Head of Business Intelligence
Liaise with key stakeholders, including directly with JLL and Work Dynamics client senior management, to translate complex requirements into practical business solutions
Lead and work as part of sprint development teams to develop sustainable solutions
Ensuring iterative design processes are followed, providing regular feedback and engagement to the business
Identify new analytics technology and techniques, building proof of concepts demonstrating the potential use case and return on investment for the business
Be an active member of the internal and external Work Dynamics Business Intelligence communities to identify and implement industry best practices on the business s analytics
Facilitate the continuous growth in skills and knowledge of the other analysts within the business
Actively participating in feedback to analysts on the development of new initiatives
Be continuously looking 12-18 months in the future, actively participating in defining the Business Intelligence strategy and identifying growth opportunities in revenue, compliance and productivity
Desirable Knowledge & Capabilities
A Business Intelligence expert with knowledge of data visualisation and analytical techniques
Bring global experience and best practices to bust silos and ensure effective utilisation of data
Proven examples of utilising Tableau and Alteryx to develop innovative solutions to complex requirements
Demonstrates an ability to learn new techniques and tools as and when identified, for example, predictive modelling, Generative AI and Human Centred Design
Communication - Excellent presentation skills (verbal and written), strong understanding of analytic/statistical concepts, and ability to explain them to others through simple storytelling
Strong understanding of analytic/statistical concepts with the ability to explain them to others
Strategic Thinking - Ability to think broadly, create a shared vision, and embrace change as an opportunity
Customer Management - Understanding customer needs and setting; managing appropriate customer expectations within system, project, or contract constraints while providing exceptional customer service, creating trust and transparency that fosters lasting customer relationships
Team-building - Key stakeholders and collaborators are geographically dispersed
It is crucial to be capable of obtaining results from ad hoc groups of diverse individuals
Proven team leadership success and ability to manage through influence
Working experience in Agile Project Management methodologies
Skills and Experience
Bachelor s degree, Master s degree or equivalent experience in BI, computer science, econometrics, operations research or statistics preferred, or equivalent working experience
A minimum of 3 years of work experience as a business intelligence, business, or data analyst is required
Fluent English
Ability to engage with colleagues across the Business Intelligence Team
Exceptional communicator
Experienced in working within a complex corporate environment
Inspire trust, adapt, and learn
Ability to drive focus and excitement within teams
Ambitious and driven to win
Consistently exceeds performance targets and takes quick, corrective action when required
Ensure execution, drive targeted results, focus on customers, and lead courageously
Acts as an internal Business Intelligence consultant to the business, scoping new requirements and challenging perceptions and prior methodology to ensure solutions are constantly delivered as best in class
Previous evidence of creating innovative solutions that push the known boundaries of analytical tools such as Tableau, Alteryx and GPTs
Previous experience using an enterprise-level data warehouse and fact and dimensional data models
A proven track record of delivering and understanding the latest industry approaches
Able to drive innovation
Able to position the JLL brand in the industry and raise its profile
Instils a proactive mindset that enables the organisation to anticipate versus react
Alters the firm s capabilities to achieve a higher degree of production
Lives in the future, not the present
Inspires and motivates toward new and stretch opportunities
Ability to transfer knowledge and expertise to colleagues, enabling and empowering them to grow and develop
Influence others, engage and inspire proactive collaboration, build talent, communicate effectively, and build relationships
Emotional intelligence and strong presentation skills are required
Business analysis, consulting/advisory and/or project or client management experience
Expert experience in Business Intelligence visualisation tools (for example, Tableau)
Working experience in the analytical toolkit (eg SPSS, SAS, R, Python)
Outstanding analytical mindset with an ability to interpret, visualise and tell the story behind the data
Focus on providing relevant solutions to the clients challenges, which drive productivity, profitability, client satisfaction or other important business metrics
Able to deliver high-quality work promptly, also under time pressure
A team player with excellent written and verbal communication skills - able to effectively communicate both with technical experts and management, acting as an internal consultant to the business to advise, challenge and influence requirements and scopes
Professional experience and passion to further excel in a category of broadly understood BI, including Business & client understanding, business analysis, data visualisation, databases, data integration, ETL, big data, storytelling, Generative AI and strategy
Location:
On-site -Bengaluru, KA
Scheduled Weekly Hours:
40
!
J
