Business Head - 2W & 3W Divisions

. Key Responsibilities

A. Business Strategy & Growth Leadership

• Develop and execute a

  company-wide growth strategy

  for 2W & 3W product lines (Tiger, Zapster, Pilot, MAXX).
• Identify new business opportunities across

  Channel, OEM Partnerships, and B2B / Institutional markets

  .
• Drive expansion into priority states and new geographies (North, West, South India).
• Own annual business planning, budgeting, forecasting, and P&L targets.

B. Sales Leadership (Dealer, OEM, B2B)

• Lead and manage sales performance across

  Dealer Network, OEM tie-ups, Government tenders, Logistic & Delivery companies, and Institutional clients

  .
• Strengthen dealer network quality onboarding, performance review, compliance, and profitability.
• Ensure strong coordination between

  field sales, backend support, telecalling, and CRM

  teams.
• Create and implement

  sales policies, incentive structures, and dealer profitability programs

  .

C. Production, Plant Coordination & Inventory Control

• Oversee production planning for

  all 2W and 3W plants

  , ensuring timely output as per sales demand.
• Ensure strict

  inventory control

  , buffer planning, and dispatch accuracy.
• Coordinate with Plant Heads to drive

  operational efficiency, quality, and cost control

  .

D. Procurement & Supply Chain

• Oversee

  Purchase and Sourcing

  functions to ensure availability of components at optimized cost.
• Build long-term vendor relationships and enforce procurement policies, price negotiations, and alternative sourcing.
• Ensure supply chain efficiency and vendor reliability for domestic and imported components.

E. Customer Satisfaction & Service Excellence

• Strengthen Supertech EV's after-sales ecosystem including

  service, warranty, parts availability and customer grievance redressal

  .
• Implement customer feedback systems and improve NPS (Net Promoter Score).
• Drive initiatives to reduce warranty claims, improve servicing cost efficiency, and enhance dealer service experience.

F. Cross-functional Leadership & Team Building

• Lead the heads of

  Sales, Production, Service, Procurement, Finance Coordination, and Marketing

  .
• Build a high-performance, accountable culture with clear KPI monitoring.
• Mentor mid-level leaders and drive capability development across teams.

G. Strategic Projects & Organization Development

• Drive strategic initiatives including

  new product introductions, plant expansion, digital transformation, process standardization

  , and compliance systems.
• Collaborate with management on

  IPO-related governance

  , corporate communication, MIS strengthening, and policy implementation.

3. Key Skills & Competencies

Technical & Functional Competencies

• Deep understanding of the

  EV/Automobile industry

  , preferably both 2W and 3W.
• Strong grasp of

  production systems, supply chain, quality standards, and dealer operations

  .
• Experience in managing

  large multi-state sales networks

  .
• Strong financial acumen with ability to understand P&L, pricing, margins, and ROI.