Business Development Executive (Telecom - Remote)

Job Summary:

XoIPTel India Pvt Ltd (agency in India for XoIP Tel & XpertWater) is seeking a motivated and committed business development executive to join our new team in India. In this role, you will be making outbound calls in North America (Canada & the US) to generate appointments from cold calling. You will be the first point of contact for our prospective clients.

Key Responsibilities:

• Handle outbound calls professionally and promptly.
• Record details (daily) of potential client interactions on CRM software (Salesforce). 
• Follow communication guidelines and procedures.
• Meet personal qualitative and quantitative targets (e.g., number of appointments booked weekly).
• Maintain confidentiality of prospective client information.
• Keep up to date with product knowledge and process changes.

Required Skills and Qualifications:

• Outstanding verbal and written communication skills in English is MANDATORY (must be able to understand and communicate in Canadian/American English).
• Bachelor's degree in any stream.
• Prior experience in telecom sales (1 year) is MANDATORY.
• Ability to listen actively and make notes in Salesforce.
• Making calls with VoIP soft phone.
• Strong problem-solving and multitasking abilities.
• Ability to work in a fast-paced environment and under pressure.
• Willingness to work in night shift (expect to work till 6:30 am IST while working PST time zone).
• 5 days working (shift timing aligned to Canada/USA time zones).
• Proficient in MS Office (Excel, PowerPoint, Word is MANDATORY).
• Immediate joiners preferred.

Preferred Attributes:

• Positive attitude and strong work ethic.
• Team player with a focus on continuous improvement.
• Prior experience in telecom sales is MANDATORY.

Benefits:

• Competitive salary + monthly Commission on appointments turning to sales.
• Increase in fixed salary after successfully clearing 6 months' probation period.
• Training and career development opportunities.
• Friendly and supportive management.
• 3 weeks paid vacation and 5 personal days (sick days) after probation.
• Health benefits after probationary period.