Job
Description
Role & responsibilities Client Acquisition & Lead Generation Identify potential clients for courier, cargo, warehousing, FTL/PTL services. Generate and qualify leads through cold calls, field visits, social media, and references. Conduct market research to identify trends, competition, and customer needs. Customer Relationship Management Build and maintain long-term relationships with new and existing clients. Handle customer queries, service issues, and follow-ups with professionalism. Collect regular feedback to improve service quality and customer satisfaction. Sales & Revenue Generation Meet monthly/quarterly sales targets set by the management. Prepare and present customized logistics proposals to clients. Negotiate rates and close deals with profitability in mind. Coordination with Operations Team Collaborate with internal teams (dispatch, warehousing, delivery) for smooth onboarding and service execution. Ensure accurate documentation and timely service initiation for new clients. Reporting & Documentation Maintain CRM or Excel-based records of leads, follow-ups, and closures. Submit daily, weekly, and monthly sales reports to the reporting manager. Brand Representation & Promotion Represent Sri 4Way Express at business meetings, expos, and client visits. Promote the companys services and value propositions effectively. Follow SOPs and Compliance Ensure that business development practices align with company standards and logistics compliance regulations. Territory Development Expand client base in designated areas like Telangana & Andhra Pradesh Track competitors activities and pricing to stay competitive in the market. Preferred candidate profile Experience: 1–5 years in logistics, courier, transportation, or supply chain sales (Freshers with strong communication and marketing skills may also be considered) Education: Bachelor’s degree in Business Administration, Marketing, Logistics, or a related field (MBA preferred but not mandatory) Language Skills: Proficiency in Telugu, English , and Hindi for effective regional communication Technical Skills: Basic knowledge of MS Excel, CRM tools, and Google Sheets Comfortable using smartphone apps for reporting and lead tracking Personality Traits: Goal-oriented, self-driven, and confident Good interpersonal and negotiation skills Ability to work independently and manage time effectively Strong follow-up and customer handling skills Other Requirements: Own two-wheeler with valid license (mandatory for field visits) Willing to travel locally and regionally for business development Knowledge of local geography (Andhra Pradesh & Telangana preferred)
