Business Development Executive, Customer Service Executive

The ideal candidate for this position should have a background in the packing industry and be able to effectively manage revenue opportunities from initial contact to proposal writing, internal scoping, and estimating workshops. It is preferred that the candidate has a good network and business connections with clients in the Pharma, FMCG, Cosmetics, and Agro industries. Knowledge of manufacturing mono carton and labels is essential for this role. The responsibilities include procuring business from Pharma, FMCG, Agro, and Cosmetics sectors, accurately developing, forecasting, and closing opportunities. The candidate should be able to quickly grasp client needs, take leadership in revenue opportunities, manage risks, escalate issues when necessary, and collaborate with internal teams to resolve issues and capitalize on opportunities. The desired candidate should have a Bachelor's degree or equivalent work experience, strong communication skills, and a working knowledge of flexo, prepress, and printing processes related to packaging applications. Experience in innovation roles, new business development, or strategic selling for at least 3-4 years is required. Handling customer queries, dispatch schedules, and coordinating with the production department are also part of the job responsibilities. The candidate should be proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. The position is not remote and requires the candidate to be willing to travel approximately 35% of the time. Female candidates residing nearby are preferred for this permanent role. Benefits include leave encashment, paid sick time, and Provident Fund. The working schedule is a day shift.,