Business Development Associate

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries. As a Customer Retention Specialist, your responsibilities will include resolving customer issues efficiently and effectively to ensure satisfaction. You will need to display patience and empathy when handling challenging cases and follow up diligently with customers to gather any additional required information. Utilizing appropriate tools to deliver accurate, valid, and comprehensive information will be essential. Additionally, maintaining flexibility in shift schedules to ensure seamless client support coverage is crucial for success in this role. We are looking for proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact. Join our team committed to delivering outstanding customer experiences and driving business success by applying now.,