Business Consultant Executive

As a Customer Relationship Executive at our company, your role will involve providing exceptional support to customers, building strong relationships, and driving sales conversions. Here is a breakdown of what will be expected from you: **Role Overview:** You will be responsible for assisting customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. In addition, you will provide timely and accurate responses to sales-related inquiries to achieve a high level of customer satisfaction. **Key Responsibilities:** - Assist customers with product and service inquiries - Provide timely and accurate responses to sales-related inquiries - Build and maintain strong customer relationships - Act as a point of contact for customers, addressing their needs effectively - Identify potential sales opportunities and convert inquiries into sales - Track and follow up on leads to ensure maximum conversion rates - Maintain a comprehensive understanding of our products and services - Gather and analyze customer feedback to improve sales strategies **Qualifications:** - Bachelor's degree in Business, Marketing, or a related field (preferred) - Proven experience in customer support or sales - Excellent communication and interpersonal skills - Strong problem-solving abilities and a customer-centric mindset - Ability to work in a fast-paced environment and manage multiple tasks effectively - Proficiency in CRM software and Microsoft Office Suite In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company's sales objectives and customer service standards. **What We Offer:** - Competitive salary and performance-based incentives - Opportunities for professional development and career advancement - A dynamic and supportive work environment - Medical Benefits and Statutory Compliances If you possess the required qualifications and skills and are ready to take on this challenging yet rewarding role, we encourage you to apply and be a part of our team.,