Business Caller

Job Opening: Business Caller Executive.

We are currently hiring for the position of Business Caller Executive.

Candidates must have a minimum of 1 year of experience in telecalling, voice process or a similar customer-facing role.(Freshers Can Apply)

Key Responsibilities:

Lead Management: Handle leads assigned via the CRM dashboard on a daily basis. Keep track of every interaction, update lead statuses, and ensure all follow-ups are scheduled properly.

Customer Communication: Call and explain the product features, advantages, and the complete process clearly to potential customers. Build rapport and trust.

Daily Follow-Ups: Follow up on leads consistently—especially with customers who initially don’t respond. Place each lead in the appropriate follow-up template based on their interest and feedback.

Customer Support

• Ensure customer satisfaction by resolving basic queries and escalating complex issues.

Meeting Coordination: Once a customer is interested and agrees to a meeting, coordinate based on their comfort:

• Google Meet
• Visit to their location
• Visit to our Corporate Office

Internal Coordination: After a meeting is confirmed, share complete customer details with the Team Leader via WhatsApp to assign the lead to the future process

Performance Targets: Work towards daily lead closures and contribute to the team’s monthly closure.

Skills Required

• Good communication (English, Tamil or regional languages).
• Basic knowledge of healthcare or pharmacy services.
• Customer relationship and persuasive skills.
• Data entry and reporting proficiency (MS Excel / CRM).

Contact : 9442716431 (HR)

Apply to : venmathi.m@qnqhealthcare.in

Job Type: Full-time

Pay: Up to ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• Business development: 2 years (Preferred)

Language:

• Telugu (Required)
• English (Preferred)
• Tamil (Preferred)

Work Location: In person