Business Analytics Analyst C10/ C11 - Gurgaon

As a Senior Business Analyst within Operations Analytics at Citi AIM, you will be part of a global community focused on driving data-driven transformation across Citi's operations. Your role will involve gathering operational data, analyzing trends, providing insights to enhance decision-making, and recommending actions for future developments and strategic business opportunities. You will play a critical role in driving strategy, process discovery, design, and implementation of analysis solutions within Citi Personal Banking Operations. Your responsibilities will include conducting exploratory and confirmatory data analysis, translating data into actionable insights, driving targeting and segmentation strategies, and collaborating closely with internal and onshore business partners. Additionally, you will be expected to mentor junior team members, provide guidance on a day-to-day basis, and bring thought leadership to team projects discussions. The ideal candidate for this role should have expertise in data analysis, process improvement, automation, and programming. Strong business acumen, communication skills, and the ability to solve complex problems are essential. Knowledge of financial services operations, regulatory requirements, and industry best practices in the finance and banking domain is highly beneficial. Qualifications: - At least 4+ years of experience with a Masters degree or 6+ years of experience with a Bachelors degree in a relevant domain - Proven experience in providing end-to-end analytics solutions and data management - Strong coding expertise in SAS, SQL, Pyspark, and Python - Exposure to data visualization tools such as Tableau is advantageous - Good understanding of banking products, operations, and regulatory requirements Joining Citi means becoming part of a global family of dedicated individuals who are committed to making a real impact. As a member of the Operations Analytics team, you will have the opportunity to grow your career, contribute to your community, and work towards driving operational improvements through data-driven decision-making. Citi is committed to diversity and inclusion, and we strive to create a culture where all individuals are valued, respected, and provided with opportunities for development. If you are looking to be part of a dynamic team that values excellence, integrity, and innovation, we encourage you to apply for this exciting opportunity at Citi.,