Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Sprinklr
>
Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Sprinklr

2 - 9 years

2 - 9 Lacs

bengaluru karnataka india

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

business analysis ccaas process improvement crm

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

Collaborate with stakeholders to gather and document business requirements for CCaaS solutions.
Analyze and optimize contact center workflows for automation and efficiency.
Create UAT test cases, assist in deployment, and ensure successful implementation.
Work cross-functionally to align technical design with business objectives.

Key Deliverables:

Detailed business requirement documents and use cases.
Optimized contact center process maps and workflow diagrams.
UAT test plans and validation reports.
Actionable insights and recommendations based on CCaaS trends.

More Jobs at Sprinklr

Manager Compensation Systems

Bengaluru

5 - 9 yrs

INR 15 - 20 Lacs

Managed Services Consultant

Gurgaon, Haryana, India

5 - 8 yrs

Salary: Not disclosed

Senior Implementation Consultant

Gurugram

5 - 10 yrs

INR 11 - 16 Lacs

Lead Technical Success Manager

Mumbai, Nagpur, Thane, Nashik, Pune, Aurangabad

6 - 11 yrs

INR 8 - 13 Lacs

Principal Solutions Consultant

Mumbai, Nagpur, Thane, Nashik, Pune, Aurangabad

4 - 9 yrs

INR 6 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Analysis Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Sprinklr

Software Development

New York NY

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Business Analyst