Business Analyst - SC ADM Customer Payments and Finance

Analyze, model the to-be system, identify improvements to solve a problem or bring in efficiency for business

Describe the functional & non-functional requirements

Detail out the business requirements to technology solutions & help the development teams realize the solution

Prepare test cases, test data and document the scenarios to evaluate the solution

Follow the communication plan to keep key stakeholders informed.

Work with the business & project managers on the change management plan; prepare user manuals and instructions to take users along.

Requirements

Expected competencies from Business Analyst:

8+ years of industry experience with at least 5 years in business analysis

• Experience working in Retail, Customer Payments or Finance domain
• Working with Global customer and user base in a collaborative work environment
• Able to work independently, taking appropriate decisions and pro actively anticipating challenges/ risks and take action
• Demonstrate ability to provide innovative and best fit solution adhering to the timeline
• Proficiency working in ALM tools like JIRA, Confluence, Visio, Lucid Chart or similar tools to maximize productivity and outcome

Open to learn and adapt, embrace change as the only constant

You are social and you build professional relationships with people of all levels and departments in the organization

Customer-oriented approach

You are assertive and can challenge others.

You must be fluent in English both in verbal & written communication

Nice to have competencies:

Experience working with APIs and defining signatures

Propose logical data model for a system

Working with European clients will be of added advantage

Proficiency in requirements elicitation practices including interviews, questionnaires, brainstorming, user stories, role-playing and prototyping

In collaboration with business teams, business architects and developers, you guide the discussions to define the IT solutions and processes

You analyze and describe the functional behavior of systems and their interactions in UML or other standard modeling techniques like Use case modelling or story boarding