Business Analyst - SC ADM Customer Payments and Finance

As a seasoned Business Analyst at Colruyt in Coimbatore, India, you will collaborate with our business and IT organizations to deliver business-led, technology-enabled solutions that address unique challenges and opportunities. Your role will involve analyzing processes, identifying improvements, and developing solutions to optimize business processes. You will be responsible for describing, testing, and implementing solutions while supporting the business partner in integrating these solutions within the organization. Your key responsibilities will include analyzing and modeling the to-be system, identifying opportunities for improvement, and defining functional and non-functional requirements. You will work closely with development teams to translate business requirements into technology solutions, prepare test cases, and document scenarios for solution evaluation. Additionally, you will play a crucial role in change management, user manual preparation, and ensuring stakeholder communication. To excel in this role, you are expected to have at least 8 years of industry experience with a minimum of 5 years in business analysis. You should be comfortable working with a global customer and user base in a collaborative environment, capable of making independent decisions, and proactive in identifying and addressing challenges. Proficiency in ALM tools such as JIRA, Confluence, Visio, and Lucid Chart is essential to maximize productivity. A customer-oriented approach, analytical thinking, and attention to detail are crucial traits for success in this role. While not mandatory, experience working with APIs, defining logical data models, or engaging in onsite-offshore delivery for complex IT projects would be advantageous. Proficiency in requirements elicitation practices, such as interviews, questionnaires, and user stories, is desirable. Additionally, the ability to guide discussions with business teams, architects, and developers to define IT solutions and processes is a key aspect of the role. In summary, as a Business Analyst at Colruyt, you will play a pivotal role in driving business process improvements, optimizing technology solutions, and fostering strong professional relationships across all levels and departments within the organization. Your adaptability, innovative thinking, and commitment to delivering high-quality solutions within defined timelines will be instrumental in achieving success in this role.,