Business Analyst, SAP Finance

The Finance Business Analyst is responsible for delivering professional solutions based on requirements gathered from end customers. You will collaborate with internal resources and external vendors to enhance clients" ERP systems. Your duties will include maintaining functional solution documentation in a professional manner and preparing final solutions that end customers can easily understand and utilize. Additionally, you will troubleshoot and efficiently resolve daily support issues to minimize ticket volume. As a Finance Business Analyst, you will monitor and resolve level 3 support incidents, assist in resolving escalated support incidents, and contribute to maintaining high customer satisfaction and team morale. Qualifications: - Bachelor's degree in computer science, Finance, or a related field - Proficiency in SAP Finance support and development within specified SLAs - Understanding of commercial and IT business best practices - Experience in managing multiple projects and activities - Ability to provide specialist advice in a complex environment - Effective testing and quality control management skills - Knowledge of change control processes and impacts - Strong documentation skills, including training documentation and clear requirement documentation using project management principles Skills Required: - 2-4 years of hands-on experience in SAP FI/CO modules - Experience in cross-functional integration with core SAP and non-SAP applications - Proficiency in BAU and SAP Financial application support - Familiarity with month-end and year-end support processes - Experience with ServiceNow (SNOW) or similar tools - In-depth knowledge of SAP Finance and related processes - Understanding of VIM, Concur, ALE/IDocs, Workflow, and ABAP concepts - Proficiency in project management methodologies for task setting, timeline management, resource allocation, and budget management.,