Business Analyst

Job Description

1. Point of Contact (POC) - Serve as the primary point of contact for clients and internal teams. 2. Project Management - Set project milestones and monitor progress to ensure timely delivery. 3. Client Interaction - Handle and resolve technical queries from clients regarding project aspects. - Ensure client satisfaction through effective resolution of issues and proactive communication. 4. Technical Expertise: - Utilize understanding of full-stack, WordPress, and Shopify to provide insights and support to the development team and understand the client requirements. 5. Multi-client Management: - Efficiently manage multiple clients simultaneously, ensuring each receives adequate attention and service. 6. Market Focus: - Cater predominantly to the domestic market, understanding specific needs and requirements. 7. Documentation: - Document the scope of work clearly and comprehensively to guide the development process. - Ensure all documentation is up-to-date and accessible to relevant stakeholders. Qualifications: - Education: - Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. - Project Management - Ability to manage multiple projects and clients simultaneously. - Excellent verbal and written communication skills. - Strong documentation skills, with experience in drafting and maintaining the scope of work.