Business Analyst

Role & responsibilities

• To understand business requirements from multiple stakeholders and prioritize them.
• Interpret business requirements and simplify them for easy analysis of top management to make strategic business decisions.
• Create solutions based on the requirements identified, create change management proposals, and work towards achieving the organization's long-term goals.
• Review specifications for required change management, while efficiently organizing business needs.
• Work in close collaboration with the Technical Architect and Development team to ensure the team understands the requirements.
• Facilitating the right design sessions with the project implementation team.
• Delivering the correct elements of system design, business rules, and other relevant deliverables.
• Pull information from multiple sources from within the organization while analyzing and reporting the relevant data trends for informed decision making.
• Breaking down the technical and architectural requirements so that the entire team understands the infrastructure and technical requirements.
• A Business Analyst is not directly involved in the implementation of a software project. However, the Business Analyst is actively involved in capturing new business requirements and communicating them with the development team.
• A Business Analyst directly communicates with the relevant stakeholders and is responsible for transferring this knowledge to the project development teams.
• A Business Analyst also helps the management envision future needs among changing business processes and models

Must-have

• 4-6 years as a Business Analyst in software/product environments.
• Proven experience gathering, prioritizing, and documenting requirements (BRD, FRD, user stories, acceptance criteria).
• Strong process mapping & analysis (AS-IS/TO-BE, gap analysis), data flow diagrams, and use-case modeling.
• Hands-on with backlog management and sprint ceremonies (Jira/Azure Boards or similar).
• Ability to translate business needs into clear specs for tech teams (APIs, integrations, non-functional needs).
• Solid understanding of SDLC, change management, and release processes.
• Advanced Excel/Sheets skills for analysis and reporting (lookups, pivots, basic modeling).
• Excellent stakeholder management and facilitationable to lead workshops/design sessions.
• Strong communication: crisp writing, structured presentations, and executive-ready summaries.
• Evidence of delivering measurable outcomes (e.g., cycle-time reduction, adoption/ROI improvements).

Nice-to-have

• Experience with BI/visualization tools (Power BI/Tableau/Looker) for trend analysis & dashboards.
• Familiarity with BPMN/UML, wireframing tools (Miro/Figma/Balsamiq), and SQL for basic data pulls.
• Domain exposure to SaaS/B2B/IT services or comparable product ecosystems.
• Knowledge of API concepts (REST/JSON), basic data models, and system design fundamentals.
• Experience with risk/impact assessments and writing change proposals.

Education & Certifications

• Bachelor’s in Engineering/IT/Business/Analytics (or equivalent experience).
• Certifications plus (not mandatory): CBAP/CCBA, PSPO/PSM, Lean Six Sigma (Yellow/Green).

Core Competencies

• Structured problem-solving, analytical rigor, and bias for clarity.
• Prioritization and negotiation across multiple stakeholders.
• Ownership mindset with strong follow-through and documentation hygiene.