Bulgarian-Speaking Customer Experts for Imperial Brands

TP Greece

Imperial Brands Hellas

• Handle incoming calls, as well as chat, social media & email communications with customers or people interested to find out more about new products blu™, PULZE & iD
• Resolve customer inquiries, provide support on technical issues, as well as product information
• Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of blu™, PULZE & iD products
• Guide customers for purchases through the online store
• Stay up to date on new products, marketing initiatives and policy/regulatory changes
• Provide excellent customer experience
  

Prerequisites

• High school diploma or equivalent
• Excellent knowledge of Bulgarian (both verbal and written)
• Good English language skills
• Computer literacy (MS Windows, Internet applications, etc.)
• A positive mindset and pleasant personality
• Willingness to train and learn new skills, integrity, and passion for learning
• Accountability when handling sensitive information
• Previous working experience in a similar customer service position will be considered as an advantage
  

What We Offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity
  

equal opportunities

Find out more!

Bulgarian speaking jobs

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