BT - Talent & HR

Role & responsibilities

The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation

• Drive Business Excellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals
• Clear thought process to lead, guide and develop team to provide services to cluster of clients
• Strategic thinker leading the team
• Lead Business Excellence span across Operating Group / Delivery Region
• Own and deliver the Geo Automation in concert with respective delivery teams.
• Maintain team flexibility and skills to be able to support recovery work as needed.
• Maintain team recoverability.

Preferred candidate profile

Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background

• Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap
• Should have delivered large scale end-end Process Transformation projects for global clients
• Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions
• Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.
• Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel.

Work Experience:

• 12+yrs of experience in Process Transformation, Process Automation, Operational Excellence, Quality
• 15+yrs of overall experience (Business Process Management /Outsourcing Experience preferable)