Branch Relationship Manager - Retail Branch Banking

In this role, you will be responsible for providing excellent customer service by understanding their financial needs and offering appropriate products and services throughout their life cycle. You will aim to maintain fairness in all interactions with customers and the bank. Your primary responsibilities will include: - Partnering with customers to understand their needs and offer 360-degree banking solutions - Growing the wallet share of existing customers and acquiring new customers - Collaborating with internal teams to offer customized banking products - Enhancing the quality of the customer portfolio while upholding fairness principles - Maintaining branch infrastructure as per guidelines and ensuring branch upkeep - Offering products that align with the values of fairness to both customers and the bank To excel in this role, you should possess the following qualifications and skills: - Educational Qualification: MBA or Graduates with 4-6 years of experience in relationship management, business development, or related fields - Strong oral and written communication skills - Ability to work effectively with various teams to provide on-ground support and deliver required enablers - Proficiency in developing and implementing sales and customer relationship strategies - Capability to monitor industry trends, customer drivers, and potential partnerships for market sensing If there are any additional details about the company in the job description, please provide them for a comprehensive understanding of the role.,