Branch Operations Specialist

Role Overview: As a Branch Operations Specialist at ManipalCigna Health Insurance Company Limited, your primary responsibility will be to manage branch banking operations in the Kollam and Thoduppuzha locations. You will play a key role in ensuring efficient operations management, delivering exceptional customer service, and nurturing business relationships. Your daily tasks will involve processing transactions, addressing customer inquiries, optimizing branch resources, and coordinating with the finance team to maintain accuracy and compliance. Key Responsibilities: - Manage branch banking operations effectively - Provide excellent customer service to enhance customer satisfaction - Maintain and strengthen business relationships - Process transactions accurately and efficiently - Handle customer inquiries and concerns promptly - Optimize branch resources for maximum efficiency - Coordinate with the finance team to ensure compliance with regulations Qualifications: - Proficiency in Branch Banking Operations and Operations Management - Strong Customer Service and Business Relationship Management skills - Knowledge of Finance principles - Excellent organizational and multitasking abilities - Outstanding communication and interpersonal skills - Ability to work both independently and collaboratively - Preferred: Bachelor's degree in Business Administration, Finance, or a related field (Note: Company details were not provided in the Job Description.) Role Overview: As a Branch Operations Specialist at ManipalCigna Health Insurance Company Limited, your primary responsibility will be to manage branch banking operations in the Kollam and Thoduppuzha locations. You will play a key role in ensuring efficient operations management, delivering exceptional customer service, and nurturing business relationships. Your daily tasks will involve processing transactions, addressing customer inquiries, optimizing branch resources, and coordinating with the finance team to maintain accuracy and compliance. Key Responsibilities: - Manage branch banking operations effectively - Provide excellent customer service to enhance customer satisfaction - Maintain and strengthen business relationships - Process transactions accurately and efficiently - Handle customer inquiries and concerns promptly - Optimize branch resources for maximum efficiency - Coordinate with the finance team to ensure compliance with regulations Qualifications: - Proficiency in Branch Banking Operations and Operations Management - Strong Customer Service and Business Relationship Management skills - Knowledge of Finance principles - Excellent organizational and multitasking abilities - Outstanding communication and interpersonal skills - Ability to work both independently and collaboratively - Preferred: Bachelor's degree in Business Administration, Finance, or a related field (Note: Company details were not provided in the Job Description.)