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1.0 - 6.0 years
5 - 7 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Role Overview : The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment. Key Responsibilities: - First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution - Educate clients and advisors on newly implement services, systems, or procedures for efficient self-service - Process complex service transactions, or resolve account service casework, which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet/exceed Service goals - Interact directly with customers, inbound/outbound phone queue, to provide accurate and immediate solutions to transaction and service request. Utilize internal computer applications and enter all information in the appropriate system - Participate in Team meetings, huddles, and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities Required Qualifications - Graduate/ Post- Graduate in finance / commerce/ business management/ operations discipline - Minimum 1-3 years of relevant work experience - Strong written and spoken communication skills - Ability to explain complex policies or concepts in time bound manner - Excellent customer service skills - Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner Selection Process: HR Screening 2 Business Round Offer Discussion To apply email your resume on- chhavi.goyal@careernet.in or call on 8852831923
Posted 1 week ago
1.0 - 5.0 years
6 - 8 Lacs
Noida
Work from Office
Role Overview : The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment. Key Responsibilities: - First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution - Educate clients and advisors on newly implement services, systems, or procedures for efficient self-service - Process complex service transactions, or resolve account service casework, which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet/exceed Service goals - Interact directly with customers, inbound/outbound phone queue, to provide accurate and immediate solutions to transaction and service request. Utilize internal computer applications and enter all information in the appropriate system - Participate in Team meetings, huddles, and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities Required Qualifications - Graduate/ Post- Graduate in finance / commerce/ business management/ operations discipline - Minimum 1-3 years of relevant work experience - Strong written and spoken communication skills - Ability to explain complex policies or concepts in time bound manner - Excellent customer service skills - Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner Selection Process: HR Screening 2 Business Round Offer Discussion Role & responsibilities Preferred candidate profile - Knowledge of Finance, worked in finance industries To apply email your Resume on-pragati.priya@careernet.in or call on-PRAGATI-9611595418
Posted 2 weeks ago
1 - 3 years
3 - 3 Lacs
Kolkata
Work from Office
ICA Edu Skills began its journey in 1999 with a vision to train the job-focused youth in India and make them employable at an affordable fee. As the industry demands Skilled Manpower, we too, expanded our horizon by providing practical training to our students and support them with placement at top companies and MNCs. We have 100+ regional centers spread out over PAN India in 23+ states. have a channel of 30+ placement offices across Pan India that connect and facilitate the process of matching qualified candidates from different regions with suitable employers and job opportunities. We are looking for an experienced Accounting Faculty to teach and mentor students in various accounting and taxation concepts, For Dalhousie(https://www.icajobguarantee.com/centers/dalhousie-kolkata)own center . Key Responsibilities: Teach accounting principles, taxation, and compliance-related topics. Conduct practical training on Tally, Excel, Income Tax, GST, TDS, Payroll, PF, Advance Tax, and Depreciation. Develop lesson plans, assignments, and assessments. Guide students in understanding real-world accounting applications. Stay updated with industry trends and regulations. Qualifications & Skills: Bachelor's/Masters degree in Accounting, Finance, or a related field. Proficiency in Tally, Excel, and accounting laws (GST, TDS, etc.). Strong teaching, communication, and presentation skills. Prior teaching experience is a plus. Location- Dalhousie ( 2nd Floor, 4, Brabourne Rd, near Tea board Bus Stand, Radha Bazar, Lal Bazar, Dalhousie, Kolkata, West Bengal 700001 ) Salary :25000 - 28000 per month Interested candidate can send their resumes on 9147390323 or sarbani.sen@icagroup.in
Posted 2 months ago
2 - 4 years
6 - 9 Lacs
Lucknow
Work from Office
We are seeking a highly qualified Finance Professional Teacher with content development skills. The primary role will involve creating comprehensive and engaging Multiple Choice Questions from raw book files to enhance our educational offerings.
Posted 2 months ago
1 - 3 years
3 - 3 Lacs
Kolkata
Work from Office
Job Title: CA Faculty. Salary Range: 25,000 - 27,000 CTC Location: Dalhousie, Kolkata Company: ICA Edu Skills Job Description: ICA Edu Skills is seeking an experienced CA Faculty Member to teach core accounting principles. The ideal candidate should have expertise in core accounting, with the ability to simplify complex topics for students. Responsibilities: Teach accounting concepts. Assist students with assignments and projects. Conduct exams and evaluate student performance. Develop course materials and provide individual support. Required Skills: Strong knowledge of accounting principles. Experience teaching accounting in a classroom setting. Excellent communication and interpersonal skills. Ability to simplify complex topics for student understanding. Education: Degree in M.com in finance and accounting. Interested candidate can send their resumes on 9147390323.
Posted 2 months ago
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