Branch Operations Specialist

Role Description

This is a full-time, on-site role for a Branch Operations Specialist located in Brahmapur. The Branch Operations Specialist will be responsible for overseeing daily branch operations, ensuring compliance with organizational policies, and delivering exceptional customer service. Key responsibilities include managing operational workflows, supporting customer transactions, handling branch-level finance-related tasks, and maintaining strong business relationships with clients and partners. The individual will also assist in driving operational efficiency and enhancing customer satisfaction within the branch.

Qualifications

• Proven experience in Branch Banking Operations and Operations Management
• Strong expertise in Customer Service and Business Relationship Management
• Knowledge of Finance with an ability to handle branch-level financial tasks
• Exceptional organizational skills and attention to detail
• Effective communication and problem-solving capabilities
• Ability to work collaboratively in an on-site, team-oriented environment
• Proficiency in relevant financial and operational software tools
• Bachelor's degree in Business Administration, Finance, or a related field is preferred; relevant certifications are an added advantage