Branch Operations Manager-Micro Business Loans

As a Branch Operations Manager for MBL at Kanpur under the Retail Banking unit, your role involves overseeing the day-to-day operations of the branch with a focus on Disbursement and customer relationship. **Key Responsibilities:** - Manage the Disbursement process for Micro Business Loans - Ensure timely processing and maintain quality of files during Disbursement - Verify and approve MBL cases on the system according to company policies - Collaborate with Sales, Credit, and FCU teams regularly to address process and policy changes **Managerial & Leadership Responsibilities:** - Provide mentorship and coaching to senior team members to instill customer-centric values, innovation, compliance, and integrity - Source and retain top talent to support the Bank's ambitious growth objectives **Qualification Required:** - Educational Qualification: Graduate in any discipline - Experience: Minimum of 2-5 years in Operations or Customer Service Join this team to drive efficient branch operations and foster strong customer relationships in the Micro Business Loans segment.,