Branch Manager - Immigration

Key Job Roles & Responsibilities:

1. Branch Operations Management

• Oversee daily operations of the immigration office/branch.
• Ensure all processes (consultation, documentation, application submission) run smoothly and efficiently.
• Maintain records and ensure timely processing of applications.

2. Team Leadership

• Supervise and manage a team of immigration consultants, case officers, and support staff.
• Provide training, support, and performance evaluations.
• Allocate tasks and ensure productivity targets are met.

3. Client Relationship Management

• Handle high-priority or complex client cases.
• Ensure excellent client service and satisfaction.
• Resolve client complaints and issues effectively.

4. Compliance & Quality Assurance

• Keep up to date with changes in immigration law and policy.
• Monitor quality control and application accuracy.

5. Sales & Business Development

• Meet branch sales targets for visa and immigration services.
• Plan and execute marketing strategies (seminars, partnerships, social media).
• Identify new business opportunities and build client acquisition strategies.

6. Reporting & Coordination

• Prepare regular reports for head office on branch performance.
• Coordinate with other branches, legal teams, and external stakeholders.
• Maintain communication with immigration authorities or embassies as needed.

Desired Qualifications & Skills:

• Experience: 5+ years in immigration services or consultancy; leadership experience Skills:
• Strong leadership and organizational skills
• In-depth knowledge of immigration laws and visa categories
• Excellent communication and interpersonal abilities
• Sales and target-driven mindset
• Conflict resolution and problem-solving capabilities

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹70,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person

Speak with the employer
+91 9739738883