Bpo Telecaller

Viswamit Empower Solution

0 years

0 Lacs

gurugram haryana india

Posted:3 months ago| Platform:

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Skills Required

efficiency resolve communication service crm

Work Mode

On-site

Job Type

Full Time

Job Description

Position: Bpo Telecaller Company Overview: Viswamitempowersolution is a leading Bpo company based in Gurugram, Haryana, India. We provide a wide range of business process outsourcing services to clients across various industries. Our team of professionals is dedicated to delivering high-quality solutions that help businesses improve their efficiency and productivity. Job Description: We are looking for a skilled Bpo Telecaller to join our dynamic team. As a Bpo Telecaller, you will be responsible for making outbound calls to potential clients and providing them with information about our services. You will also be responsible for handling customer inquiries, resolving complaints, and maintaining a positive relationship with clients. Responsibilities:

Make outbound calls to potential clients and provide information about our services
Handle customer inquiries and resolve complaints in a timely and professional manner
Maintain a positive relationship with clients and ensure their satisfaction with our services
Follow up with clients to ensure their needs are met and address any concerns they may have
Meet or exceed daily, weekly, and monthly targets for calls and sales
Keep accurate records of customer interactions and transactions
Collaborate with team members to achieve team goals and contribute to the overall success of the company Requirements:
Proven experience as a Bpo Telecaller or similar role
Excellent communication and interpersonal skills
Ability to persuade and influence clients
Strong customer service skills
Ability to work in a fast-paced environment and meet targets
Proficient in MS Office and CRM software
High school diploma or equivalent; Bachelor's degree is a plus
Fluency in English and Hindi is required, knowledge of other languages is a plus Contract Details: This is a full-time position with a competitive salary and benefits package. The working hours are from 9 am to 6 pm, Monday to Friday. The selected candidate will be required to work from our office in Gurugram, Haryana, India. If you are a motivated and results-driven individual with a passion for customer service, we would love to hear from you. Join our team at Viswamitempowersolution and take your career to the next level. Apply now!

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Bpo Telecaller