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BPO Telecaller

Matchlab Talent Private Limited

1 - 31 years

0 Lacs

Pune

Posted:1 month ago| Platform: Apna logo

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Skills Required

service zones chat typing training development support

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Customer Service Executive – BPO (Voice/Non-Voice) 📍 Location: Pune 🕒 Job Type: Full-time | US Rotational Shifts | 5 Days Working | Any 2 Days Off 🧾 About the Role: We are hiring for Customer Service roles with leading BPO clients in Pune: Concentrix Tech Mahindra This is a great opportunity to join a customer-centric team handling international clients, primarily in US-based time zones. 🧠 Key Responsibilities: Handle customer queries through voice, chat, or email channels. Provide accurate product/service information. Ensure quick and effective resolution of customer issues. Maintain records of all customer interactions in the system. 🎓 Basic Qualifications: Minimum: 12th Pass / Undergraduate Preferred: Graduate in any discipline 1+ years of documented experience can apply. Accepted experience proofs include: Offer Letter Salary Slips / Bank Statement Resignation Acceptance / Relieving Letter (Note: Cash-in-hand salary is not considered valid experience.) 💡 Required Skills: Good spoken English (for international customer interactions) Basic computer & typing skills Comfortable working in night/US rotational shifts Strong interpersonal and problem-solving abilities Positive attitude and team spirit 🚀 Why Join Us? Work with top BPO brands in Pune International process exposure Training & development programs 5 Days Working with 2 days off Friendly and inclusive work environment 📩 Apply Now to kickstart your BPO career with industry leaders in Pune!

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BPO Telecaller