Job Title: Telecaller Location: Hyderabad, India Experience: 1–2 Years Job Type: Full-time | On-site Job Overview: We are looking for an enthusiastic and articulate Telecaller to join our team in Hyderabad. The ideal candidate will have 1–2 years of experience in telesales or telecalling, with a basic understanding of ISO certifications. This role involves engaging with potential clients, explaining our services, and setting up appointments for the business development team. Key Responsibilities: Make outbound calls to potential clients to promote ISO certification services. Clearly explain company offerings and the benefits of ISO standards (e.g., ISO 9001, ISO 14001, ISO 27001). Maintain a database of client information and update call records regularly. Schedule appointments and follow up with prospects to generate leads. Work closely with the sales and business development teams to align outreach strategies. Handle initial queries and route calls or inquiries to the relevant departments when necessary. Requirements: 1–2 years of experience in telecalling / telesales / customer service. Basic knowledge or previous exposure to ISO certification services is preferred. Excellent verbal communication and interpersonal skills. Confident, persuasive, and comfortable in handling cold calls. Ability to maintain call logs and follow-ups accurately. Fluency in English, Hindi, and Telugu is a plus. Nice to Have: Prior experience working in a certification, consulting, or quality services firm. Familiarity with CRM tools and basic computer applications. Why Join Us? Opportunity to work in a growing and specialized industry. Supportive team environment with growth potential. Fixed salary with performance-based incentives.

Job Title: Customer Service Executive – BPO (Voice/Non-Voice) 📍 Location: Pune 🕒 Job Type: Full-time | US Rotational Shifts | 5 Days Working | Any 2 Days Off 🧾 About the Role: We are hiring for Customer Service roles with leading BPO clients in Pune: Concentrix Tech Mahindra This is a great opportunity to join a customer-centric team handling international clients, primarily in US-based time zones. 🧠 Key Responsibilities: Handle customer queries through voice, chat, or email channels. Provide accurate product/service information. Ensure quick and effective resolution of customer issues. Maintain records of all customer interactions in the system. 🎓 Basic Qualifications: Minimum: 12th Pass / Undergraduate Preferred: Graduate in any discipline 1+ years of documented experience can apply. Accepted experience proofs include: Offer Letter Salary Slips / Bank Statement Resignation Acceptance / Relieving Letter (Note: Cash-in-hand salary is not considered valid experience.) 💡 Required Skills: Good spoken English (for international customer interactions) Basic computer & typing skills Comfortable working in night/US rotational shifts Strong interpersonal and problem-solving abilities Positive attitude and team spirit 🚀 Why Join Us? Work with top BPO brands in Pune International process exposure Training & development programs 5 Days Working with 2 days off Friendly and inclusive work environment 📩 Apply Now to kickstart your BPO career with industry leaders in Pune!

Engage & Inspire •⁠ ⁠Approach mall visitors in a friendly and professional way to share our NGO’s mission and stories of impact. •⁠ ⁠Encourage them to contribute towards our donation activities to support the poor and needy. Participate in NGO Activities •⁠ ⁠Take part in various NGO programs, events, and initiatives that focus on community development and welfare. •⁠ ⁠Assist in organizing and supporting campaigns both inside and outside the mall. Educate & Advocate •⁠ ⁠Explain our projects and highlight how contributions can create a positive change in lives. •⁠ ⁠Use storytelling and NGO-approved materials to engage potential donors. Manage Donations •⁠ ⁠Encourage contributions through cash, UPI, credit/debit cards, or other approved methods. •⁠ ⁠Maintain accurate records of donations while ensuring confidentiality. Collaborate & Network •⁠ ⁠Work closely with NGO team members, mall management, and fellow volunteers to ensure smooth execution of donation activities. Reporting •⁠ ⁠Share daily updates and insights on donation activities and NGO program participation with your team lead.