Posted:2 days ago|
Platform:
Work from Office
Full Time
Responsibilities:
* Manage incoming calls, resolve queries & complaints
* Provide exceptional customer service
* Maintain high call quality standards
* Meet KPIs related to CSAT, AHT & CES
* Escalate complex issues when necessary
Office cab/shuttleHealth insuranceFood allowanceAnnual bonusProvident fundTalentoria Global Solutions
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