Work from Office
Full Time
Job Summary:
We are seeking a Call Center Representative who will serve as a liaison between our company and its current and potential customers. The ideal candidate will take full ownership of resolving customer issues and inquiries efficiently, with customer satisfaction at the heart of every interaction and decision.
Roles & Responsibilities:
Manage a high volume of inbound and outbound calls in a timely manner
Follow communication scripts when handling various scenarios
Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives
Meet individual and team qualitative and quantitative performance targets
if you feel your profile is matching please forward your profile to ramya.s@gavstech.com with below details
Current CTC
Expected CTC:
Notice period:
Total Experience /Relevant Exp in voice process:
AVailablity to work from office and 6 pm - 3 am shifts
Neurealm
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