BPO Customer Support Professional-Voice/Chat (International/Domestic)

0 - 5 years

0 - 5 Lacs

Posted:3 months ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Provide customer assistance through phone, email, and chat. Resolve customer inquiries and perform troubleshooting for issues. Maintain up-to-date product knowledge to ensure customer satisfaction. Escalate intricate problems to senior support teams as needed. Key Deliverables: Efficient resolution of customer inquiries across multiple channels. High customer satisfaction scores through effective support. Accurate and current product information provided to customers. Timely escalation of complex issues for prompt resolution.

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Linchpin Technologies logo
Linchpin Technologies

Information Technology and Services

San Francisco

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