Borderless Studio Director (Architecture)

Your Role

Directing and providing leadership for activities in the Mumbai Borderless Studio including, but not limited to, all business, staff and financial operations, studio performance metrics, project profitability, inter-company business development, client satisfaction, establishment of high performing project teams, as well as individual employee growth and development.

What You Will Do

Management

• Responsible for overall management of the studio.
• Represent the interests, concerns and problems of the studio and ensure issues are addressed and resolved expeditiously.
• Monitor and evaluate the efficiency and effectiveness of the studio relating to all staff, business, financial operations, and client satisfaction.
• Able to articulate and update growth strategies on a quarterly basis.
• Collaborates closely with peers and counterparts in LATAM to share best practices and leverage the firm s borderless resource platform

Staff Development

• Work closely with your staff with regards to hiring, 90-day performance evaluations, developmental reviews, employee work performance, learning, professional development, bonus review, appointment input and evaluation.
• Communicate employee issues and requests to the Human Resources Director upon becoming aware of the issue to avoid escalation.

Leadership

• Proactively participates in weekly regional operations meetings, global peer networks, and bi-annual strategic planning summits.
• Practice leadership skills by motivating employees to enable them to reach their individual potential.
• Maintain a positive team environment by creating programs to boost morale.
• Provide staff members with an open door policy to allow individuals to feel free to communicate with you and other members of the management team.
• Build staff capabilities through programs that improve individual technical/design skills and develop improved management and communication.
• Lead Professional Development Planning (PDP) program annually and ensure employee goals are monitored throughout the year.
• Provides a diverse, inclusive, creative, innovative and nurturing environment through your studio.
• Supports an effective coaching/mentoring program with the regional Talent Development team tailored for the Borderless Studio
• Demonstrate ability to effectively communicate both verbally and in writing.

Business Development

• Working in collaboration with the Regional Borderless Director, develops new and existing relationships with Studio Directors, Practice Area Leaders, Client Relationship Leaders, and Borderless Liaisons across the firm.
• Able to communicate our purpose, mission and guiding principles while building relationships.
• Ensure prompt and timely response to all proposal requests.
• Work closely with the Borderless Marketing Specialists and Team Leaders to ensure business development reporting, lead generation, workplans, collaboration agreements and other related business processes are executed effectively
• Proactively position and networks the Borderless Studio capabilities.

Projects

• In your role as Studio Director, you will be responsible for maintaining positive client relationships with all projects assigned to your studio. You will need to attend key client meetings, lead and participate in strategy, review project progress and provide leadership, inspiration and motivation to the design team to ensure the highest quality design documentation is produced and client satisfaction is achieved.
• Manage projects assigned to your studio by focusing on the project process, service/delivery, work environment and project documentation.
• Client development - build internal client s trust and loyalty within Gensler and foster the development of additional business through exemplary project delivery.

Financial

• Monitor budgets and profitability targets for your studio.
• Oversee workplans, billings, and fee management operations in the Borderless Studio and ensure all financial activities are consistent with Gensler policies and procedures.
• Responsible for accounts receivable accountability, discretionary expense budget management, expense report approvals, held time monitoring, productivity projections and review.

Studio Operations

Responsible for the following within your studio

• Participate in weekly regional operations meeting
• Conduct Studio meetings - bi-weekly
• Conduct staffing & resource planning meetings w/ team leaders - weekly
• Talent Acquisition & Staffing - maintain a strong talent pipeline and all technical staff remain within their billable targets
• Effective hybrid work collaboration
• QA/QC oversight
• Time card reviews
• PTO requests