0 years

1 - 2 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Customer Service:
  • Greet customers and handle enquiries related to accident repairs, bodywork, and paint jobs.
  • Provide clear explanations of repair processes, costs, and timelines.
  • Keep customers updated on progress and expected completion dates.
  • Job Booking & Administration:
  • Schedule bodyshop appointments and manage workflow efficiently.
  • Open and close job cards, ensuring all details are accurate and up to date.
  • Prepare invoices and ensure all paperwork is completed correctly.
  • Estimation & Insurance Liaison:
  • Prepare repair estimates using bodyshop estimating software.
  • Liaise with insurance companies and assessors for claim approvals.
  • Ensure all authorizations are received before repairs commence.
  • Coordination & Workflow Management:
  • Communicate effectively with the workshop, parts department, and technicians to ensure timely completion of repairs.
  • Monitor repair progress and resolve any delays or issues.
  • Quality & Compliance:
  • Ensure vehicles are repaired to manufacturer and insurance standards.
  • Maintain compliance with health, safety, and environmental regulations.

Key Skills & Competencies:

  • Strong customer service and communication skills.
  • Good knowledge of vehicle body repair processes.
  • Familiarity with estimating systems (e.g., Audatex, Glass’s, etc.) is an advantage.
  • Ability to multitask and work under pressure.
  • Attention to detail and accuracy in paperwork.
  • IT literacy (MS Office, DMS software).

Job Types: Full-time, Permanent

Pay: ₹11,832.82 - ₹23,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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