Body Shop Manager

Job Description – Body Shop Manager

Location: Infinity Hyundai, Jharsuguda
Department: Body Shop (Service)
Reporting to: General Manager

Position Overview

The Body Shop Manager will be responsible for the overall management, productivity, and profitability of the Body Shop. The role involves supervising staff, ensuring high-quality repair & refinishing of vehicles, maintaining customer satisfaction, and achieving revenue & CSI (Customer Satisfaction Index) targets.

Key Responsibilities

1. Operations & Workshop Management

2. Customer Service & Satisfaction

3. Financial & Business Performance

4. Team Management & Training

5. Compliance & Standards

Key Skills & Competencies

• Strong technical knowledge of vehicle body repair & painting.
• Excellent leadership and team management skills.
• Customer-centric approach with problem-solving ability.
• Good coordination with insurance companies.
• Strong business acumen and financial management.
• Proficiency in DMS / MS Office for reporting & operations.

Qualifications & Experience

• Diploma / Degree in Automobile Engineering or equivalent.
• Minimum 5–7 years of experience in automobile body shop operations.
• Experience with Hyundai or other reputed OEM dealerships preferred.
• Strong track record in managing customer satisfaction & profitability.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Internet reimbursement
• Life insurance
• Provident Fund

Work Location: In person