BMC ITSM

As a BMC ITSM Developer & Integration Specialist, your role involves customizing the entire BMC ITSM Suite, designing and implementing DWPC Catalogs, and integrating with third-party products using REST APIs, SOAP web services, and email engines. You will be responsible for independently gathering requirements, providing consultancy, creating technical documentation, conducting demos, obtaining approvals for final deliverables, and ensuring timely delivery on all requirements. Key Responsibilities: - Experience with customizations across the complete BMC ITSM Suite - DWPC Catalog creation - Integration experience with BMC & third-party products using REST APIs, SOAP web services, Email Engine - Familiarity with DWPC Enhanced Catalogue, Smart IT, Smart Reporting - Ability to gather requirements independently and provide consultancy - Creation of technical documentation - Conducting demos of the delivered requirements - Obtaining approvals for requirement finalization before initiating work - Tracking new requirements that emerge during client discussions - Ensuring timely deliverables Qualifications Required: - Previous experience in customizing BMC ITSM Suite - Proficiency in DWPC Catalog creation - Strong background in integrating BMC & third-party products using REST APIs, SOAP web services, Email Engine - Familiarity with DWPC Enhanced Catalogue, Smart IT, Smart Reporting - Excellent communication and consultancy skills - Ability to create comprehensive technical documentation - Demonstrated experience in conducting requirement demos and obtaining approvals - Strong organization skills to track and manage evolving client requirements (Note: No additional details of the company were mentioned in the job description.),