Billing Specialist

Role & responsibilities

Customer Service:

Billing:

1. Maintain accurate customer records and update account information. Handle & resolve complaints.

2. Generate and issue invoices to customers in a timely and accurate manner. Adhering to company policies & compliances.

3. Issuing Credit Notes against schemes & rebates, keeping the track record of the same.

4. Issuing Debit Note against charges & taxes wherever applicable & keeping the track record of the same.

5. Verifying the accuracy of billing information, resolving discrepancies, and addressing billing inquiries.

6. Reconciliation of Ledger & customer payments.

7. Updating and maintaining billing software or systems with payment information and financial data.

8. Needed to address billing issues, resolve discrepancies, and facilitate timely payment collection.

9. Coordination with the warehouse and providing dispatch documents timely to ensure smooth dispatches.

10. Ensure compliance with company policies and regulatory requirements.

11. Any other tasks as assigned by the Management.

Preferred candidate profile

• Educational Qualification

  : Graduate in any stream

• Years/type of experience

  : 3 to 4 years' experience in customer service and billing role. Experience in billing software, e.g. Tally, SAP, QuickBooks

• Skills

  : Strong attention to detail and organizational abilities. Proficiency in MS Office (Word, Excel, Outlook). Ability to multitask and manage time effectively.