Billing Executive

Job Description

Key Responsibilities of Billing & Accounts Professional : Provides a positive customer experienced with fair, friendly and courteous service. Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer. Processing refunds and exchanges, resolving complaints. Provide excellent customer service to ensure satisfaction. Handle cash, credit, or check transactions with customers. Managing the store billing and e-invoicing on time. Maintain store petty cash and submission of petty cash bills to finance on time. DOA approvals to be sent on the right time to inventory. Google Review / Customer feedbacks – Passing to SM /CM/ BH. Track ASP wise - T20, WTP & QPS. (Target 20%, Weekly Target Planner and Quarterly Target Planner) Trade-in drive quote from both cashify and registered vendor (Daily Tracking in absence/off pass to TL/SM). Documentation of finance files with ID Proofs. Used DC’s to be couriered to concern dept. 15 days once. Managing the store inventory and remote stock to be done within TAT. Offer invoice documentation. Make sales referrals, cross-sell products, and introduce new ones. At the end of each day, shift, or period, you must balance your cash drawer to account for all incoming transactions. Stationary items to be refilled on time. Maintain the good hygiene in and around cash desk.