Billing Analyst@ Bangalore

Role & responsibilities

• Perform billing activities
• Process billing documents and generate customer invoices.
• Distribute invoices in a timely manner.
• Assist in preparing reports on billing activity with clear and reliable data.
• Efficiently deal with customer queries.
• Raise any issues or queries requiring judgement and expertise to Billing Team Lead and Billing Specialists within the team.
• Support Billing Lead and Billing Specialists with information needed to respond to requests from regulatory authorities and auditors.
• Ensure Billing Team Compliance
• Perform assigned billing activities in accordance with established billing policies, ensuring all billing documents and invoices comply with these guidelines.
• Ensure billing tasks completed before and during the period-end close align with the fiscal close calendar, allowing sufficient time for effective collaboration with relevant teams.
• Adhere to all Order-to-Cash (O2C) controls, ensuring proper documentation and compliance throughout the process.
• Apply subject-matter knowledge to accurately record billing activities and maintain comprehensive supporting documentation.
• Ensure Billing Team Compliance
• Carry out assigned billing activities in line with established billing policies, ensuring that all billing documents and invoices meet compliance standards
• Ensure billing tasks completed before and during the period-end close adhere to the fiscal close calendar, with adequate time allocated for collaboration with relevant teams
• Comply with all Order-to-Cash (O2C) controls, ensuring accurate documentation and adherence throughout the billing process
• Leverage expertise to accurately record billing activities and maintain detailed supporting documentation.
• Collaborate with Others
• Build strong working relationships and credibility within the billing team and across cross-functional teams.
• Work collaboratively with the Master Data team to gather required data points, ensure alignment with best practices and standards, and address data-related issues.
• Partner with other Shared Services Centre (SSC) process delivery teams to exchange information as needed and support process improvements where interdependencies exist.

Skills & Experience

• 2 years' experience in O2C billing operations.
• Strong English language skills.
• Strong MS Excel skills with a proven aptitude to interpret customer and financial data.
• Basic knowledge of finance business processes, billing policies, and statutory accounting principles to ensure compliant SSC operations.
• Basic knowledge of core finance and specifically billing systems, ERP and related specialty functional systems, frameworks, and functionality.
• Ability to perform billing tasks independently with minimal guidance or direction.
• Ability to apply concepts, methods, and terminology associated with generally accepted accounting practices/operations to new or ambiguous situations.
• Ability to interact with company stakeholders to ensure a high quality of service, while balancing expectations and realisations.
• Ability to work in a fast-moving environment with a proactive approach, accustomed to working towards tight deadlines whilst maintaining quality of work.