Biling Analyst - Remote

Job Title: Billing Analyst Location: Hyderabad Remote Department: Billing Reports To: Billing Supervisor

Shift: Night Shift (6pm-3am IST)

Job Summary

We are seeking a detail-oriented and proactive Billing Analyst to join our team. In this role, you will be responsible for preparing timely and accurate billing for our professional services and technology organization. You will also support the design, implementation, and optimization of billing policies and procedures to drive efficiency and accuracy. The ideal candidate will be analytical, customer-focused, and adept at managing multiple priorities while delivering high-quality results.

Key Responsibilities

Execute the end-to-end monthly billing cycle, including recording, reporting, and invoicing of billing items.

Generate and deliver accurate customer invoices in accordance with client-specific requirements and timelines.

Prepare supporting documentation for invoices, catering to both internal teams and external client needs.

Investigate and resolve billing-related customer inquiries in a professional and timely manner.

Analyze billing trends to identify inconsistencies or inefficiencies and propose improvements.

Review client contracts to ensure billing aligns with terms and meets audit standards; flag potential risks or violations.

Maintain accurate contract records in SAP and ensure alignment with contractual obligations.

Collaborate with stakeholders to enhance billing processes and implement best practices.

Research and recommend process enhancements for billing operations and audit compliance.

Reconcile SharePoint and SAP data to validate internal business partner assignments, performing updates as needed.

Validate credit requests against audit criteria and report discrepancies.

Conduct testing in QAS to assess the viability of process/procedure changes before production deployment.

Create and finalize off-cycle document review invoices by processing time entries and generating sales orders in SAP.

Use GRC to track outstanding contract assignments and analyse trends that may contribute to contract rejections.

Required Qualifications & Skills

Bachelors degree in accounting, Finance, or a related Business discipline.

5+ years of billing experience, preferably within a professional services or technology environment.

Strong knowledge of customer contracts and complex pricing methodologies.

Proven experience with SAP (Contract to Cash process preferred).

Advanced proficiency in Microsoft Excel.

Excellent attention to detail and strong analytical skills.

Demonstrated ability to thrive in a fast-paced, cross-functional matrix environment.

Strong communication skills—verbal, written, and presentation.

Positive attitude, customer-first mindset, and commitment to continuous improvement.