Benefits Administrator

As a Benefit Administrator at Infosys BPM, you will play a key role in supporting the administration of employee benefits programs for the clients. You will be responsible for processing enrollment and claims, maintaining employee records, and providing support to the clients. Your main responsibilities will include: - Process employee benefit enrollments, changes, and terminations. - Process employee benefit claims, including medical, dental, vision, and disability claims. - Maintain all employee benefit records, including eligibility information, enrollment elections, and claims history. - Provide support to clients" employees and managers on benefit-related questions and issues. - Administer the state health benefits and flexible benefits Annual/Open enrollment. - Administer the US FMLA program in compliance with federal and state requirements. - Escalate non-transactional, production issues promptly and according to established protocols. - Maintain service level agreements. Qualifications Required: - Graduate in any stream - Good written and verbal communication skills - Experience in HR Operations/Benefits Administration - Ability to work independently and as part of a team - Results and deadline driven - Computer proficiency (MS Office - Word, Excel, and Outlook) Good to have: - Experience in HRMS/ERP like (SAP, SuccessFactors, Workday etc.) - Basic understanding of employee benefit programs and principles Please note that this position is based in Bangalore and requires working in US Shift. The ideal candidate should have 1-3 years of experience and be available to join immediately or within 30 days. You will be working from the office full time for 5 days a week. If you meet the qualifications and are looking to be a part of a dynamic team at Infosys BPM, we look forward to receiving your application. Thank you. Talent Acquisition,