Benefits Administrator III

As a Benefits Administrator III at UKG, you will play a crucial role in providing operational support throughout the employee benefits life cycle. Your responsibilities will include: - Reviewing and processing open enrollment activities such as file deliveries and census files - Demonstrating a working knowledge of Electronic Data Interchange (EDI) requirements - Troubleshooting EDI connections and file delivery issues - Researching and resolving system errors, drafting Root Cause Analysis (RCA) - Interpreting Benefits Plan Documents for EDI and OE processes, understanding system configuration/setup of Plan Design Requirements - Conducting customer data audits based on pre-defined Standard Operating Procedures (SOPs) - Specializing in certain tasks and effectively tracking time spent on activities - Identifying process improvement opportunities, suggesting updates in SOPs, and communicating with leadership Qualifications required for this role include: - 3+ years of work experience in US Benefits related teams - Understanding of Electronic Data Interchange (EDI) processes - Working knowledge of employee life-cycle US Benefits Administration, ACA, related regulations, ERISA guidelines, and HIPAA Compliance - Ability to work in US shifts Preferred Qualifications/Skills: - Exposure to Open Enrollment activities - Working knowledge of EDI configurations - Strong background in customer-facing deliveries - Proficiency in Microsoft Office (Excel, Word, and PowerPoint) - Industry-level benefits certification will be a plus Your interpersonal skills should include excellent written and verbal communication, self-motivation, customer service orientation, ability to multitask under stringent timelines, and a strong team-oriented mindset. In terms of education, a Bachelor's degree in business, Accounting, Commerce, Computer Science, or a related field, or equivalent work experience, will be considered. At UKG, you will be part of a company that is on the brink of remarkable growth. With a leading market share in workforce management and human capital management, UKG's AI-powered product portfolio caters to customers worldwide, ensuring a brighter future for all. UKG is dedicated to promoting diversity and inclusion in the workplace, including the recruitment process. If individuals with disabilities require additional assistance during the application and interview process, they can reach out to UKGCareers@ukg.com.,