Barista Coffee Maker

A Barista at ALDO CAFE is the face of our coffee experience. This role requires a perfect blend of technical expertise in coffee preparation and exceptional customer service to create a welcoming and memorable environment for every guest.

Core Responsibilities & Duties

1. Coffee & Beverage Mastery

• Expert Preparation:

  Prepare and serve all hot and cold beverages (espresso drinks, drip coffee, teas, smoothies, etc.) consistently following established recipes and quality standards.

• Espresso & Milk Art:

  Operate and maintain the espresso machine and grinders. Execute proper espresso extraction and master milk steaming/texturing for lattes and cappuccinos.

• Custom Orders:

  Accurately take and fulfill custom drink orders, paying close attention to customer preferences regarding milk alternatives, sugar ratios, and specific preparations.

• Product Knowledge:

  Maintain expert knowledge of our coffee beans, roasts, brewing methods, and menu items to confidently educate customers and offer recommendations.

2. Customer Service & Sales

• Warm Welcome:

  Greet all customers promptly, enthusiastically, and with a friendly demeanor.

• Order & POS Handling:

  Efficiently take customer orders, accurately input them into the Point of Sale (POS) system, and handle cash and credit/debit transactions with accuracy.

• Problem Resolution:

  Address customer inquiries, concerns, or complaints promptly and professionally, escalating issues to the Shift Supervisor or Manager when necessary.

• Upselling:

  Promote and suggest seasonal drinks, specials, and food items to enhance the customer experience and drive sales.

3. Cleanliness, Maintenance & Operations

• Workspace Management:

  Maintain an immaculate and organized coffee bar, workstation, and customer seating areas at all times.

• Equipment Care:

  Perform daily and weekly cleaning and preventative maintenance on all brewing equipment, including the espresso machine, grinders, and drip brewers.

• Restocking & Inventory:

  Proactively monitor and replenish all supplies, including coffee beans, milk, syrups, pastries, paper goods, and retail merchandise.

• Safety & Compliance:

  Adhere strictly to all health, sanitation, and safety guidelines for food handling, preparation, and equipment operation.

Required Skills & Qualifications

• Experience:

  [Specify if you need 6+ months, 1 year, or are willing to train enthusiastic individuals.]

• Technical Skills:

  Hands-on experience operating a commercial espresso machine and grinder (preferred).

• Customer Service:

  Proven track record of providing excellent customer service in a high-volume environment.

• Communication:

  Strong verbal communication skills to interact clearly and politely with customers and team members.

• Efficiency:

  Ability to multitask and maintain composure and speed during peak rush hours.

• Availability:

  Must be reliable and flexible to work

  [e.g., early morning shifts, weekends, and holidays]

  .

Job Types: Full-time, Permanent

Benefits:

• Flexible schedule
• Food provided
• Paid sick time