Barista and Shift Supervisor

Job Summary:

The Head Barista plays a key leadership role in the café, responsible for overseeing daily coffee operations, leading the barista team, and ensuring exceptional beverage quality. A core part of this role is driving creativity and innovation in the coffee menu, crafting seasonal drinks, signature beverages, and unique customer experiences that reflect the brand’s identity and passion for coffee.

Key Responsibilities:

• Creative Menu Development:
• Design and test new coffee beverages and seasonal specials.
• Collaborate with management to develop a signature menu that aligns with the café’s brand.
• Stay current with coffee trends, ingredients, and presentation techniques to bring fresh ideas to the menu.
• Train the barista team on preparation and presentation of new drinks.
• Leadership & Team Management:
• Supervise, schedule, and support a team of baristas.
• Train new team members and provide ongoing coaching.
• Promote a collaborative and positive work environment.
• Coffee Quality Control:
• Ensure consistency and excellence in espresso extraction, milk texturing, and brewing methods.
• Calibrate equipment regularly and monitor drink quality throughout the day.
• Uphold high standards in flavor, technique, and presentation.
• Customer Experience:
• Deliver friendly, knowledgeable, and attentive service.
• Handle customer feedback and resolve issues with professionalism.
• Educate customers about new drinks, beans, and brewing methods.
• Operational Duties:
• Manage inventory and order coffee, milk, and café supplies as needed.
• Ensure cleanliness, safety, and organization in the bar and prep areas.
• Assist with opening/closing procedures and cash handling.
• Collaboration:
• Work closely with café leadership on marketing new drinks and hosting tastings or events.
• Provide input on product sourcing and sustainability initiatives.

Qualifications:

• 2+ years of experience as a barista, with leadership or head barista experience preferred
• Strong understanding of coffee brewing, espresso techniques, and latte art
• Demonstrated creativity in developing coffee-based drinks or café menus
• Excellent leadership, communication, and customer service skills
• Ability to thrive in a fast-paced, team-oriented environment
• Food Safety Certification

Preferred Traits:

• Passion for coffee, innovation, and craftsmanship
• Curious and trend-aware with a flair for flavor experimentation
• Strong attention to detail and pride in presentation
• Motivated, proactive, and dependable

Job Types: Full-time, Permanent

Pay: ₹9,217.28 - ₹34,870.54 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Weekend availability

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Barista: 3 years (Preferred)

Language:

• English (Preferred)

Location:

• Pune, Maharashtra (Preferred)

Work Location: In person