Banquets Manager

As a Banquet Operations Manager at Marriott International, you will be responsible for directing and motivating the team to provide high-quality service while ensuring financial and administrative responsibilities are managed effectively. Your role will involve planning supply needs, understanding event-related laws, and maximizing customer satisfaction. You will also be involved in managing inventories, controlling costs, and developing relationships with clients to drive business growth. Key Responsibilities: - Projecting supply needs for the department such as china, glass, silver, and buffet presentations - Applying knowledge of event-related laws and regulations - Managing Banquet operations to enhance the overall success of events - Adhering to and reinforcing standards, policies, and procedures - Maintaining sanitation levels and managing equipment - Controlling liquor costs and managing beverage inventory - Scheduling banquet service staff and maximizing profits - Developing lasting relationships with groups to retain business - Setting goals, delegating tasks, and conducting department meetings - Broadening knowledge of food and wine pairings to stay updated on event trends - Acting as a liaison to the kitchen staff and leading shifts during events - Setting a positive example for guest relations and handling guest feedback effectively - Empowering employees to deliver excellent customer service and ensuring service performance improvement - Communicating departmental emergency procedures and providing safety training to staff - Observing employee service behaviors, providing feedback, and leading discussions for improvement - Participating in corrective action plans and addressing service challenges for guest satisfaction Qualifications Required: - High school diploma or GED - 2 years of experience in event management, food and beverage, or related professional area At Marriott International, we value diversity and are committed to providing equal opportunities to all associates. We celebrate the unique backgrounds of our team members and promote a culture of inclusivity. Our dedication to non-discrimination ensures that every individual, regardless of disability, veteran status, or other protected basis, has access to opportunities for growth and success.,