Banking Operations

As a Supervisor of Credit and AML/ATF Analysts, you will be responsible for managing a team of Credit Analysts and AML/ATF Analysts. Your duties will include providing guidance, training, and support to team members to ensure high performance and professional development. You will conduct regular team meetings to review performance, address issues, and communicate updates. In terms of Fraud and Credit Risk Review, you will oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. It will be your responsibility to supervise real-time analysis of conversations with applicants to assess potential fraud risk and ensure that documentation and approval requirements are based on analysis of credit policies. You will also be tasked with administering and controlling credit terms and limits, performing credit limit reviews, reinstatements, and account maintenance. Assessing the creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability will be part of your Credit Management responsibilities. Customer Interaction will be a key aspect of your role as you communicate directly with applicants, adhere to brand standards, liaise effectively with other areas impacting the Credit Department, and provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. In terms of Compliance and Reporting, you will need to maintain/exceed established standards and targets, adhere to all credit policies, procedures, and guidelines to mitigate risk, and ensure high levels of accuracy in report maintenance and tracking. You will also be responsible for Alert Review and Investigation, which includes investigating accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP), conducting thorough investigations related to the Suppression of Terrorism and Economic Sanctions (SOT), and reviewing and analyzing unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Your role will also involve Data Analysis and Reporting, where you will analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. You will maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management will be a critical part of your responsibilities, ensuring that all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. You will collaborate with other departments to address and mitigate identified risks. To be successful in this role, you should have a Bachelor's degree in Finance, Business Administration, or a related field, with a minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluency in English is required, while proficiency in French is an asset. Strong communication skills, analytical and judgment skills, organizational and time management skills, the ability to implement change efforts, and proficiency in MS Word, Excel, and Outlook are essential for this role. Flexibility and willingness to work rotational shifts, including evenings, weekends, and holidays, are also required. This position offers opportunities for professional growth and development within the Credit Card Operations department.,