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NTT DATA
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Backup Engineer

Backup Engineer

NTT DATA

4 - 8 years

0 Lacs

karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

troubleshooting configuration implementation incident management problem management patch management documentation backup storage operations commvault platform

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Managed Services Cross Technology Engineer (L2) at NTT DATA, you will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Your role involves proactively monitoring, identifying, investigating, and resolving technical incidents and problems to restore service to clients. You will focus on second-line support for incidents and requests with a medium level of complexity across two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may contribute to project work when required. Key Responsibilities: - Minimum 4 yrs. of hands-on experience in backup storage operations. - Possess good product and domain knowledge. - Strong troubleshooting skills. - Manage, configuration, and implementation skills in Commvault platform. - Perform daily backup routines as defined in policy. - Configure, monitor alerts, diagnose event alerts. - Configure storage units, column pools, disk staging and storage lifecycle policies, creating policies and schedules. - Ability to co-relate incident trends into problem management and execute permanent fixes. - Good documentation skills. - Execute patch managements as and when required. - Perform other duties as assigned by line manager. Qualification Required: - Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). - Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).,

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Backup Engineer