Role & responsibilities :- a. Understanding of Ticket process & SLAs-Incidents/service requests & FCR. b. He/She will be responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors. c. Providing technical support, including identifying problem incidents with their subsequent resolutions. d. Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners. e. Creating Profiles to users for customizing desktop settings. f. Ensuring functionality of desktop systems throughout departments through frequent evaluations and routine maintenance. g. Planning and executing routine repairs and system upgrades. h. Making use of helpdesk systems to prioritize work-load and updating queries and calls. i. Installed and configured various applications Softwares Like MS Office 2000/XP, MS Projects and MS outlook for mails access and, Internet Explorer. j. Identify & suggest possible improvements on processes & procedures. k. Ensures the compliance by adhering to the standard processes/templates defined for the department. Interested candidates can contact us directly, send their resume to careers@geekayinfotech.com, or WhatsApp their resume to 7710917782.
· Responsible for Installation, Operation and Maintenance of AV components such as Video Conferencing Components, Video Recorders, Projectors, Lighting and Sound controllers, Display’s like LED/ LCD TV’s, Projector Screens. · Knowledge of Quality, Environmental, Health & Safety policies and procedures that comprise AVMI’s Integrated Management System. · Maintain, gather and update statistics and records on VC and AV supports and report on a weekly and monthly basis. · Coordinate with the organizer for AV requirements and Manage AV for the events organized in DAIS. · Maintain AMC Services of individual AV hardware as well as software. · Ensure customer satisfaction through continuous status information. · Encourage users to provide feedbacks - Learn new technologies and evolve as the team matures · Pass on any feedback or suggestions by customers to the appropriate internal team . Light Technician , light Engg , ligting show , lighting event management
We are currently seeking support in hiring for a 2 months contractual position within our Marketing team. The role is focused on data automation and reporting, and we are looking for candidates with strong proficiency in Excel and a keen analytical mindset. Below is a brief overview of the role: Set up and structure Excel sheets to handle large datasets efficiently Build automated formulas, pivot tables, and dashboards to generate real-time outputs Create automated scoring systems based on defined logic and parameters Maintain accuracy of data through regular checks and validation Document processes and provide easy-to-follow guidelines for future updates We would appreciate it if you could share your thoughts on the way forward — including how you can support us in identifying suitable candidates for this role, your sourcing approach, and timelines. Please feel free to reach out if you need any additional details or clarification. Looking forward to your response.