Back Office Executive-Female

You will be responsible for building and managing relationships with key customers, as well as overseeing the relationships handled by your team. Your primary focus will be on resolving customer complaints in a timely and efficient manner, setting customer expectations and revenue goals, and identifying customer demands and requirements. Taking feedback from customers will be crucial to ensure their satisfaction. Additionally, you will be required to research competitors and devise strategic plans accordingly. The ideal candidate should have a minimum of 2-5 years of experience in related fields, possess excellent organizational and interpersonal skills, and be adept at handling customer interactions with finesse. This is a full-time, permanent position that may also consider fresher candidates. Please note that preference may be given to married females for this role.,